Privacy Policy

Effective Date: 1 January 2025

At YACHT STORY, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

  1. Who We Are
    YACHT STORY
    Address: Zegersdreef 65, 2930 Brasschaat, Belgium
    Tel: +32 478 35 07 63
    Email: office@yachtstory.com
    VAT: BE 0767.826.165
  2. Data We Collect
    We may collect and process the following types of personal data:
  • Contact Information: Name, email address, phone number, and address.
  • Booking Details: Preferences, travel details, payment information, and correspondence.
  • Website Interaction Data: IP address, browser type, cookies, and analytics data.
  • Marketing Preferences: Consent for receiving newsletters, offers, and updates.
  • Feedback and Reviews: Information provided via feedback forms or reviews.
  1. How We Collect Your Data
    We collect your data through:
  • Direct Interactions: When you make an inquiry or booking through our website, email, or phone.
  • Cookies and Tracking Technologies: When you browse our website.
  • Social Media and Online Forms: When you interact with us on social media or leave feedback.
  1. How We Use Your Data
    We use your personal data to:
  1. Respond to Inquiries and Manage Bookings: Providing yacht charter services and personalized experiences.
  2. Process Payments and Issue Invoices: Facilitating secure transactions.
  3. Improve Our Services: Enhancing our website, services, and customer support.
  4. Marketing: Sending newsletters, promotional offers, and updates about our services.
  5. Compliance: Fulfilling legal obligations.

5. Marketing and Your Rights
We may use your data to send marketing communications if you have provided explicit consent. You can:

  • Opt Out at Any Time: By clicking the “unsubscribe” link in any email or contacting us at office@yachtstory.com.
  • Manage Your Preferences: By requesting changes to the way we contact you.
    We ensure that your data is not shared with third parties for their marketing purposes without your consent.
  1. Sharing Your Data
    We may share your data with trusted third parties, including:
  • Yacht Owners and Crew: To facilitate bookings.
  • Payment Processors: To complete transactions securely.
  • Legal Authorities: If required by law.
  • We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
  1. Data Retention
    – We retain your personal data only for as long as necessary to provide our services or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
  2. Your Rights
    Under GDPR, you have the following rights regarding your data:
  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data where applicable.
  • Restriction: Limit the processing of your data.
  • Objection: Object to processing for direct marketing purposes.
  • Data Portability: Request transfer of your data to another organization.
  • To exercise these rights, please contact us at office@yachtstory.com.
  1. Cookies and Tracking
    Our website uses cookies to enhance your experience and analyze traffic. For detailed information, please refer to our Cookie Policy.
  2. Security Measures
    We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
  3. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
  4. Contact Us
    If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

YACHT STORY
Address: Zegersdreef 65, 2930 Brasschaat, Belgium
Tel: +32 478 35 07 63
Email: office@yachtstory.com

Cookie Policy
Effective Date: 1 January 2025

At YACHT STORY, we use cookies and similar technologies to enhance your experience, understand website usage, and provide tailored content and advertising. This Cookie Policy explains what cookies are, how we use them, and your options to manage cookies.

  1. What Are Cookies?
    Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit our website. They help us remember your preferences, track website performance, and deliver personalized content.
  2. Types of Cookies We Use

    We use the following categories of cookies:

a. Necessary Cookies

These cookies are essential for the website to function correctly and cannot be turned off. They enable features such as secure logins, remembering your language preferences, and ensuring the website’s basic functions.

b. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting data such as page views, traffic sources, and user behavior. This information is anonymized and helps us improve the website’s functionality and user experience.

c. Functionality Cookies

Functionality cookies allow the website to remember your preferences and choices, such as language selection or region, to provide a more personalized experience.

d. Marketing Cookies

These cookies track your online activity to help us deliver tailored advertisements that are relevant to your interests. They may also limit the number of times you see an ad and help us measure the effectiveness of our advertising campaigns.

e. Third-Party Cookies

Third-party cookies are set by external providers (e.g., Google Analytics, social media platforms) and may track your activity on our website and other websites.

  1. Why We Use Cookies

    We use cookies to:

Ensure the website functions properly.
Improve user experience by remembering your preferences.
Analyze website performance and gather insights for improvements.
Deliver relevant marketing and personalized content.

  1. How to Manage Cookies
    Cookie Consent

When you visit our website for the first time, you will see a cookie banner requesting your consent for non-essential cookies (e.g., analytics, functionality, and marketing cookies). You can choose to accept all cookies, decline non-essential cookies, or customize your preferences.

Browser Settings

You can also manage or block cookies through your browser settings. Most browsers allow you to:

View the cookies installed on your device.
Delete all or specific cookies.
Block third-party cookies.
Disable all cookies.
Note: Disabling cookies may affect the functionality of certain features on our website.

  1. Third-Party Cookies and Tools
    Our website uses third-party services like Google Analytics and social media plugins (e.g., Facebook, Instagram) to enhance user experience and analyze traffic. These third parties may set their own cookies, which are governed by their respective privacy policies.
  2. Updates to This Policy
    We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we use cookies. Any updates will be posted on this page with a revised effective date.
  3. Contact Us
    For questions or concerns about our use of cookies, please contact us at:

YACHT STORY
Address: Zegersdreef 65, 2930 Brasschaat, Belgium
Tel: +32 478 35 07 63
Email: office@yachtstory.com

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